| Let's face it, every company claims superior customer service. While
we make the same claim, we back it up with several core policies that
prove that we "put our money where our mouth is".
Client Care Advisors
Every Bell-Haun client is given one point of contact - your Client
Care Advisor. Your CCA will proactively inform you of product updates
and trends in the industry, and will also provide advice, resources, and
consultations specific to your company needs.
Help
Desk
We provide a full-time, dedicated help desk. One call to this department
puts you in touch with one of our technical professionals who will answer
questions, troubleshoot, perform remote programming (when possible), and
dispatch service technicians.
Emergency Service
And after hours...we are still available. A technician is always on call
and will respond to your call within an hour. 24/7/365. No kidding.
When you need us, it's not something we take lightly.
(By the way, we can do this because you'll reach us locally.)
Training
Because your satisfaction with our products is a function of training,
we offer training for free. Free? Yes, free. Whether you have a group
of employees that need a refresher or you send a key person to us, you're
covered.
How can we do this for free?
Simple.....
Our products are user friendly, so we don't have to
train very often.
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Bottom line - actions, not words are the proof. Experience
the Bell-Haun difference.
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