| We specialize in developing Interactive Voice Response (IVR) systems
that provide callers access to database information via the telephone
interface. These systems can be configured to work with a variety of databases,
including SQL, Access, Visual FoxPro, Oracle, Sybase, etc.
Our applications provide enhanced integration of the voice and data networks.
We incorporate fax and email services within our product offerings, and
can also provide text to speech conversions. IVR can directly impact Call
Center activity and efficiencies and greatly enhance your ability to serve
your customers.
| Industries served:
- Financial
- Educational
- Real Estate
- Government
- Utilities
|
Sample Applications:
- Account balance inquiries
- Fund transfers
- Activity scheduling (Tee times, etc.)
- Order placement
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