Custom Developed IVR Applications

We specialize in developing Interactive Voice Response (IVR) systems that provide callers access to database information via the telephone interface. These systems can be configured to work with a variety of databases, including SQL, Access, Visual FoxPro, Oracle, Sybase, etc.

Our applications provide enhanced integration of the voice and data networks. We incorporate fax and email services within our product offerings, and can also provide text to speech conversions. IVR can directly impact Call Center activity and efficiencies and greatly enhance your ability to serve your customers.

Industries served:

  • Financial
  • Educational
  • Real Estate
  • Government
  • Utilities

Sample Applications:

  • Account balance inquiries
  • Fund transfers
  • Activity scheduling (Tee times, etc.)
  • Order placement